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Frequently Asked Questions
1. How is the quality control managed at the factory?
We follow a "Four Steps" QC process: worker self-inspection, workshop inspector checks, packing inspection, and random warehouse inspection before delivery. Mass production samples and videos are available for confirmation.
2. Which trade terms are accepted for orders?
We accept various international trade terms including FOB, CNF, CIF, and EXW.
3. What are the payment terms for bulk orders?
Typically, we require a 30% deposit, with the balance paid against the Bill of Lading (BL). Irrevocable LC at sight is also accepted.
4. What is the shelf life of the disposable non-woven products?
We suggest a quality guarantee period and shelf storage of 2 years.
5. How do you handle potential issues or errors in an order?
We value long-term mutual trust. If errors occur, we take full responsibility and work closely with our clients to resolve the problems quickly and efficiently.
6. Are OEM and third-party inspections supported?
Yes, OEM/ODM services are available, and we always welcome third-party goods inspections to ensure quality satisfaction.
Bloc Medical
